visão geralComentários de clientesshipping & retornos
|Informacão do Produto|
|Tipo||Capa de protecção|
|Função||Embelezamento do telemóvel, contra riscos, contra pó, proteção do telemóvel, etc|
Shipping & Handling
1. We ship all over the world. Just buy and enjoy our great service, we ship direct to your door.
2. Our handling time is 1-4 business days after your payment has been processed, a tracking number will be provided to you after that. Shipping fees depend on the weight of your items. We charge very low shipping fees for our customers to save you money.
3.For Flat Rate Shipping, we ship your package by registered China Post service which takes about 20 to 30 days to most countries in the world.
a) For USA, Canada, Australia customers, it takes about 7 to 14 business days.
b) For United Kingdom, France, Germany, Italy, Spain, and most other Europe Countries, it may take 7 to 25 business days.
c). For customers in South America, it may take 15 to 30 business days.
d). For other countries, it may take 15 to 25 business days.
4. For Express Shipping, we ship by DHL or UPS depending on your location. Normally they can ship to all major destinations in 3 - 7 business days.
Total Delivery Time=Processing Time+Shipping Time
Warranty and Return
Faulty products can be returned to us if they have the following types of quality defects: stains, zipper malfunction, ripped or torn, poor quality materials, obvious color difference, major difference between the photographed product and the product received. If you experience the above problems, please contact us immediately at our firstname.lastname@example.org.
Please ship the package to the designated address provided by the after sales staff. Customers have to cover the shipping fee for the package return. We will provide a partial refund as long we receive the return package; to help us, the customer should provide all relevant tracking information.
Out of stock:
Some items may out of stock or there may be insufficient products to complete the order during the order processing stage. Our customer service staff will contact you and provide you with a status update. Customers are eligible to ask for a partial Refund (covering some of the item cost and the shipping fee) in the event of not receiving email notification.
To reduce the possibility of disputes, please take clear photographs of the items while placed on the ground and place a ruler or measuring tape to measure out the differently sized part. The photos should then be submitted to the after sales team. We will provide a reply to your problems as soon as possible. Normally it will take 2-3 business days. Please note the following RMA criteria relating to size differences: Custom made item: Deviation from the original size by over 2CM;Not custom made item: Deviation from the original size by over 3CM.Please ship the package to the address provided by the after sales team. Customers have to cover the shipping fee for the package return. We will provide a partial refund as long we receive the return package; to help us, the customer should provide all relevant tracking information.
Please note that the relevant carrier is responsible for packages that have been dispatched from our sorting center. In the rare situation when an order has been delayed during the order processing stage, and the customer has paid for the item to be shipped by courier, we will offer a partial refund of the shipping fee.
Missing items, wrong items or package sent
A partial refund is offered for missing or wrongly shipped items.
We will provide a reshipping service in the event of missing or wrongly shipped accessories, a partial refund on the item fare is offered in the event of accessories being unavailable for reshipping.
Please be sure to open the parcel and check the contents before signing for the package.
Please refer to the following return policies
Customer may return the package to the designated shipping address, and cover the shipping fee for returning the package only if the customer service staff have authorized the return.
Please contact our customer service email@example.com for further advice.